A Customer Service Representative is responsible for handling incoming calls related to bill payments, Earthquake and/or Homeowner’s insurance under general supervision. This includes providing information about our products, quoting policies, researching requests and troubleshooting issues. Assists internal customers as needed for research, system testing and troubleshooting.
Performs other related duties as required and assists with special projects.
Education, training, and experience:
Knowledge, skills, and abilities:
NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements. The terms “GeoVera Holdings” or the "Company" as used in this job description may refer to GeoVera Holdings, Inc.