GeoVera Holdings, Inc.

  • Claim Representative Property

    Job Locations US-CA-Fairfield
    # of Openings
    Claims - Fairfield
  • Summary

    Within this job there are ranges of claim handling requirements, including direct management and resolution of claims. This may involve requiring assistance by an independent adjuster or the use of outside counsel.

    Essential Functions

    • Using best claim practices, investigates, evaluates, reserves, processes and settles claims from both simple to a complex nature, requiring in depth knowledge of subject matter,  within scope of authority, workload guidelines, time and service standards. 
    • Working knowledge of applicable coverages and coverage issues and ability to properly analyze and apply coverage.
    • Effectively manage the performance of and provide direction to adjusting companies for losses requiring assistance by a field adjuster/independent to ensure compliance with company rules, policies, procedures and policy language.
    • Responsible for claims in multiple jurisdictions. Requires understanding of different jurisdictional laws/issues.
    • Responsible for providing timely quality claim service that meets or exceeds the needs of customers and business partners.
    • Evaluate claims, provide guidance to adjusting companies and address policy coverage issues, escalating as necessary.
    • Effectively manage vendor’s expense by utilizing Independent adjusters and experts only for tasks that cannot be preformed in-house.
    • Timely and accurately set loss reserves and effectively manage loss adjustment expense
    • As necessary, coordinate activities with insured’s and adjusting companies to ensure timely and appropriate resolution of claims.
    • Recognize problematic claims files and develop appropriate claims strategy with an eye towards litigation avoidance.


    Additional Responsibilities


    • Performs other related duties as required and assists with special projects.
    • Actively participate in CAT planning, and resolution of CAT claims

    Minimum Requirements

    Education, training, and experience:


    • Bachelors, Associates Degree and/or equivalent combination of High School Diploma/GED, training and work experience.   A minimum of at least two years of experience in adjusting personal lines property claims.  Insurance related course work; such as CPCU, IIA, AEI, etc. preferred.
    • Must be able to obtain state adjuster licensing in applicable states within 120 days of employment and maintain licensing requirements as a requirement of continued employment.


    Knowledge, skills, and abilities:


    • Computer literacy in Microsoft Office Suite.
    • Good working knowledge with construction estimating programs and building construction repair and remediation processes
    • Self motivated, strong planning and organizational skills, strong verbal and written communication skills.
    • Ability to exercise independent judgment, evaluate claims utilizing analytical skills, recognize problematic situations and put into effect creative solutions
    • Ability to handle multiple tasks with accuracy, able to prioritize effectively and meet deadlines
    • Works well with management and co-workers 


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