Provide first level hardware and software technical support to department and business staff. Ensure assigned IT problem tickets are completed within service levels with demonstrated courteous and professional customer service.
Performs other related duties as required and assists with special projects.
Education, training, and experience:
Knowledge, skills, and abilities:
NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements. The terms “GeoVera Holdings” or the "Company" as used in this job description may refer to GeoVera Holdings, Inc.