GeoVera Holdings, Inc.

  • Underwriting Support Technician

    Job Locations US-CA-Fairfield
    # of Openings
    Traditional Operations
  • Summary

    Performs a combination of the following duties in accordance with departmental and underwriting guidelines:

    Essential Functions

    • Underwrite endorsement, reinstatement and cancellation transactions; all within prescribed authority levels.
    • Pursues missing information from applications, endorsements and other written correspondence by contacting brokers, agents, and customers for resolution.
    • Process underwriting referrals for new and renewal business and endorsements within underwriting authority.
    • Analyzes data (year build, square footage, brush) and prepares recommendations for Underwriter.
    • Performs data entry of insurance requests within underwriting authority.
    • Supports Underwriters by performing a variety of data collection and file preparation work. Includes completing override research for multiple products and states.
    • Takes agent calls, answers and resolves service related questions.
    • Conduct policy reviews ensuring compliance with underwriting rules, policies, practices, and procedures.
    • Works independently and exercises judgment in the selection and interpretation of data, and prioritization of work.
    • May update underwriting system.
    • Work with Compliance on responses to DOI complaints made by insured.
    • Requests underwriting and/or state mandated requirements, based on guidelines.


    Additional Responsibilities


    Performs other related duties as required and assists with special projects.

    Minimum Requirements

    Education, training, and experience:


    • Bachelor’s Degree in related field and/or equivalent combination of High School Diploma/GED, training and work experience.
    • Minimum 3 years of personal lines Property-Casualty underwriting support experience.


    Knowledge, skills, and abilities:


    • Ability to work independently on multiple tasks and prioritize tasks.
    • Good verbal and written communication skills.
    • Demonstrated sound independent judgment and strong analytic ability in solving complex and sensitive issues.
    • Knowledge of policy processing and documentation.
    • Knowledge of applicable insurance products.
    • Knowledge of standard business policies, practices, and procedures. General understanding of basic analytical and financial techniques. Maintains an understanding and adheres to state specific statues involving underwriting, applicable insurance laws and regulations.
    • Ability to handle multiple tasks with accuracy, able to prioritize effectively and meet deadlines.
    • Works well with management and co-workers. 


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